About Custom Application Questions
Custom Application Questions let you tailor your driver application to the specific needs of your fleet. With this feature, you can insert your own questions directly into the application flow so you can gather the right information from drivers upfront.
Choose from multiple question types, reorder or toggle questions as needed, and streamline your qualification process with more complete and accurate applicant data.
Step 1: Create a Custom Question Template
Follow these steps to create a new template for your custom questions:
1. Click on Settings
2. Click on Job Listing Templates
3. Click on Create Template
4. Enter a name for your template
5. Select Questions
6. Click the "+" button to add a question
7. Click Create Question
8. Type in the question you would like to add
9. Choose whether this question is required
Under required, select Yes to make the question mandatory before submission.
10. Choose a question type
Text – Allows the applicant to enter a free-form response.
Yes / No – Applicant selects either “Yes” or “No.”
Single Select – Applicant chooses one option from a list you provide.
Multi Select – Applicant can choose multiple options from a list you provide.
11. Click Save question
12. After adding all desired questions, click Create
Set-Up Options for Single Select or Multi Select Questions
If your question type is Single Select or Multi Select, follow these steps to create options for applicants to select:
1. Select Single Select or Multi Select
2. Click "+" to add response options
Enter the name of each option you want applicants to choose from.
3. Click Save question when finished
Step 2: Add Custom Questions to a Job Listing
To apply your custom questions, you’ll need to add the question template to the job listing(s) where you want them to appear using the following steps:
1. Click Job Listings
2. Select the job listing you want to update
3. Click Edit
4. Under Template, choose the template you want to apply
5. Click Save
Your custom questions will now appear on future applications for that job listing.
Driver application:
Applicant profile:
Edit a Custom Question Response on an Application
You can make edits to custom question responses on an application if you:
1. Navigate to the applicant's profile and click Edit
2. Make updates as needed
3. Click Save
Note: After any changes are made, the driver must review the updates and sign any required consents in order for the application PDF to regenerate.
Have more questions or need support?
Contact our team at [email protected]!