Steps to Place a Background Check Order:
1. Navigate to the applicant's profile.
Option 1: From the Documents Page
2. Click on Documents
3. Click on Request
4. Click on Select the provider and the package you need
5. Select the package you would like to request from the dropdown
6. Click Confirm
Option 2: From the Orders Page
2. Click on Orders
3. Click on Request
4. Click on Select the provider and the package you need
5. Select the package you would like to request from the dropdown
6. Click Confirm
Your background check order has been placed through our integration partner!
FAQs
Can I have a new package added?
Please reach out to your integration partner to request new packages.
How do I see the status of the background check order?
Request statuses can be viewed on the Orders page.
How do I set-up the background check integration?
Have more questions or need help?
Contact [email protected] or use in our in-app support messenger for assistance!