Note: Documents must be configured by the Double Nickel team before they're available to send. Please reach out to [email protected] for assistance.
How to Send Documents to Drivers for Signature
To send documents for signature in the Double Nickel platform:
Step 1: Navigate to the applicant's profile. Click Documents.
Step 2: Click Actions in the top-right corner.
Step 3: Click Send Documents for Signing.
Step 4: Click the name of the Documents Package that you would like to send.
Step 5: Click Send.
Once all parties have filled out the documents, you will receive an email and a notification in the Double Nickel platform!
Note: If the first signer has already signed their documents and the second signer has not received the countersignature request or the request has expired, please contact our Support team through the in-app chat or email [email protected]. We can resend the signing link to the second signer, allowing them to complete their signature without requiring the first signer to sign again.
Have Questions or Need help?
Click the question mark in the top right corner of your Double Nickel dashboard to contact our team, or email [email protected] for assistance.