Employment verification is a critical part of driver onboarding, and as hiring volume grows, it can become one of the most time-consuming steps to manage. The Employment Verifications Page helps streamline this process by organizing both outgoing and incoming verifications in one place.
With the new Employment Verifications page, you can:
View Outgoing and Incoming employment verifications in one place
Track the status of each verification
Send email or phone outreach directly from the page
Open a detailed sidebar with applicant and verification information
Review the full audit trail
View documents sent and received
Monitor scheduled outreach attempts tied to that verification
Learn how to configure your employment verification outreach settings and automate outreach attempts using the guide here.
Outgoing and Incoming Employment Verifications
At the top of the Employment Verifications page, you will see two tabs:
Outgoing – Employment verifications your team is sending to previous employers
Incoming – Employment verifications other companies are requesting from your team
How to Use the Outgoing Tab
The Outgoing tab is where your team manages employment verifications for applicants you are verifying.
From the sidebar, click on Verifications
Select the Outgoing or Incoming tab
Use Filters to customize your view:
Click on Filters and Select the filter you want
Add sub-filters if needed
Use the status bar to filter for various applicant stages
Review the full list of employment verifications
Before contacting an employer, check the Consent column:
Yes → You have permission to contact the employer
No → You do not have permission to contact the employer
Under the Contact column, review the icons:
Gray icons → Contact information is available
Orange icons → Contact information is not available
Take action:
Click the email icon to send the employment verification request by email
Click the phone icon to call and complete the verification
Click on the applicant’s name to open the sidebar
In the sidebar, you can:
Review verification and applicant details
View the Audit Trail
See documents sent and received
Review any scheduled outreach
How to Use the Incoming Tab
The Incoming tab shows employment verifications that other companies are requesting from your team.
From the sidebar, click on Verifications
Select the Incoming tab
Use Filters to customize your view:
Click on Filters and select the filter you want
Add sub-filters if needed
Review the list of incoming verification requests
Click on the applicant’s name to open the request
From there, you can review:
Request information
Company information
Driver information
Verification status
Any attached documents
7. If the incoming employment verification is in Pending Review:
After reviewing the request, click Decline to reject it (the requesting party will be notified that the driver was never employed by your company)
Or click Submit to provide the requested information
Now you can manage both outgoing and incoming employment verifications with full visibility, proper compliance checks, and a more efficient workflow!
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Have Questions or Need help?
Click the question mark in the top right corner of your Double Nickel dashboard to contact our team, or email [email protected] for assistance.