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How to Find VOE Contacts & Make VOE Attempts in Double Nickel

Learn how to locate the right company contacts and complete an employment verification attempt in Double Nickel.

Updated over 2 weeks ago

How to Search for VOE Contacts in the Contact Database

1. Click on VOE

Click on VOE

2. Click on the employment experience

Click on the employment experience

3. Click the edit button

Click the edit button

4. Click on the Contact Name field

Click on the Contact Name field

5. Select a contact from the dropdown

Select a contact form the dropdown

6. Click save

Click save


How to Send VOE Email Contact Attempts

1. Click on Send instructions via email

Click on Send instructions via email

2. Click Send

Click on Send


How to Log VOE Contact Attempts

1. Click the three dots under Actions

Click the three dots under Actions

2. Click on Log Contact Attempt

Click on Log Contact Attempt

3. Click on the Contact Name field

Click on the Contact Name field

4. Select a contact from the dropdown or enter the contact information

Select a contact from the dropdown

5. Click Save

Click on Save

6. After 3 attempts have been made, to mark the VOE as complete, click on Mark as complete

After 3 attempts have been made, to mark the VOE as complete, click on Mark as complete


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