Steps to Configure the Employment Verification Settings
From the sidebar, click on Settings
Click on Company
Under Company, click on Employment Verifications
Click Edit
Update the following settings as needed:
Employee assigned to incoming verification requests
Employees assigned to outgoing verification requests
Outgoing verification period
This controls how far back employment history should be verified for outgoing requests. Employment entries older than this period will appear as expired in the outgoing verification table
Auto-cancel expired verifications
Select Enabled or Disabled
Under Automated Outreach, choose whether to enable it
Under Business Days Scheduling, choose whether outreach should only be scheduled on weekdays
Under Outreach Start Condition, select when outreach should begin:
Immediately on verification creation
After manual attempts
Via automation rule only
To learn how to set-up automated rules for verification outreach, visit our guide here
Under Outreach Steps, configure the sequence of outreach attempts sent to the previous employer
Set the delay in hours for each step
For example: first email, second email, third email
If you want to add another step, click the + sign
If you want to remove a step, click the trash can icon
Click Save
Now you can customize how Employment Verifications are assigned, tracked, and followed up on across your company!
Have Questions or Need help?
Click the question mark in the top right corner of your Double Nickel dashboard to contact our team, or email [email protected] for assistance.