Steps to Resolve Login or Authentication Issues
Click the logout link below to end your current session:
http://dashboard.getdoublenickel.com/logoutAfter clicking the link, you will see a blank page. This is expected and means you have been successfully logged out.
Log back in:
For Recruiters:
Sign back into your account using your email address and password
If MFA is enabled, enter the one-time code sent to your Authenticator app
For Drivers / Applicants:
Return to the application link
Enter your phone number
Enter the 6-digit verification code sent to you via text message
Continue filling out the application
After logging back in, the issue should be resolved
Now you can continue working or completing the application without interruption!
Have questions or need support?
Click the question mark in the top right corner of your Double Nickel dashboard to contact our team, or email [email protected] for assistance.