Double Nickel

This guide covers the most common issues customers run into and how to resolve them. In most cases, the steps and resources below will get you unblocked quickly.

Double Nickel FAQs & Troubleshooting Guide

How to quickly reset your Double Nickel password and regain access to your account.

Reset Your Password

How to switch between accounts/companies in Double Nickel

Switch Between Accounts/Companies

In this section, we’ll show you how to resolve login or authentication-related issues by logging out and logging back in. This typically restores functionality if a page is not loading…

How to Resolve Login or Authentication Issues

Get answers to frequently asked questions.

Discover FAQs

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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